RoberLabs Terms of Service

1. Introduction and Acceptance of Terms

By accessing or using the RoberLabs platform ("the Platform"), you agree to comply with and be bound by these Terms of Service ("Terms"). The Platform is owned and operated by Castle Grayskull LLC, a company incorporated in the United States. RoberLabs is a trading name and software platform operated by Castle Grayskull LLC. RoberLabs is not a separate legal entity. All contractual relationships, rights, and obligations arising from the use of the Platform exist solely between the user and Castle Grayskull LLC. RoberLabs provides tools and workflows for the localization, subtitling, dubbing, and management of video content. These Terms govern your use of the Platform whether you are a Channel User, Contributor, or Visitor.

Throughout these Terms, references to:

• "RoberLabs" refer to the software platform and services operated by Castle Grayskull LLC
• "Castle Grayskull", "we", "us", or "our" refer to Castle Grayskull LLC

2. Definitions

3. Account Creation and Eligibility

To use the Platform, you must:

• Be at least 18 years old and legally capable of entering into contracts;
• Create an account with accurate information and maintain its security;
• Be responsible for all activity conducted under your account.

Castle Grayskull reserves the right to approve or reject access requests at its sole discretion.

4. Use of the Platform - Contributors

Contributors must be invited and approved before gaining access to projects. All work must be completed within the Platform environment. Users are prohibited from downloading, sharing, or storing any assets unless explicitly authorized.

By participating as a Contributor, you agree that you are an independent contractor, responsible for your own taxes and compliance with local laws.

5. Use of the Platform - Channel Users

Authorized Channel Users may use the Platform to manage the localization of their own content, including initiating projects, reviewing work, and connecting distribution channels.

By registering as a Channel User, you agree to the following:

6. Confidentiality and Non-Disclosure (Binding NDA Clause)

7. Payment Terms for Contributors

Contributors are compensated on a deliverable basis for work completed through the Platform. Compensation is issued only for completed and approved tasks as reflected in the Platform's records.

Each month, Contributors will receive a Proof of Work receipt summarizing all tasks that have been completed and approved during the applicable period.

By claiming a project within the Platform, a Contributor agrees to begin work within 24 hours of claiming the task. If a Contributor has not started work within this timeframe, Castle Grayskull reserves the right to reassign the project without notice.

Contributors must complete tasks according to the following timelines:

• If the displayed project deadline is in the future, the task must be completed on or before the stated deadline.
• If the displayed project deadline has already passed, or if the deadline is more than two (2) weeks away, the task must be completed within fourteen (14) days of claiming the project, unless otherwise agreed with a RoberLabs administrator.

If a Contributor fails to complete a task within the required timeframe, indicates that they cannot complete the task, or stops progress such that timely completion is no longer possible, Castle Grayskull reserves the right to:

• reassign the project to another Contributor or automated system,
• cancel the assignment, and
• decline payment for incomplete work.

Partial progress does not guarantee payment. Only completed and approved deliverables are eligible for payment under the Platform's Proof of Work system, unless Castle Grayskull explicitly agrees otherwise.

• If you are onboarded via Deel, payments are processed automatically according to Deel's payment schedule.
• If you are not onboarded via Deel, you must submit an invoice in USD matching the amount shown on your Proof of Work receipt. Your invoice must include your basic details, a description of the work performed, and your payment information. Submission instructions will be provided with your receipt.

If a Contributor's account is terminated due to violation of these Terms, Castle Grayskull reserves the right to withhold payment for any work deemed non-compliant, harmful, or incomplete. Castle Grayskull may, at its discretion, still issue payment for previously approved work.

Castle Grayskull does not guarantee exact payment timing, as invoices are processed manually by the accounts team.

8. Ownership and Intellectual Property

• Channel Users retain ownership of all media they upload to the Platform.
• Localized outputs (e.g., subtitles, dubbed audio) produced by Contributors are considered work-for-hire and remain the intellectual property of the original Channel Owner.
• Unauthorized sharing, reuse, or commercial use of content is strictly prohibited.

9. Platform Protection and Non-Replication

You may not:

• Reverse-engineer, copy, or clone any part of the Platform;
• Build or assist in building competing services using knowledge gained from RoberLabs;
• Solicit internal team members or freelancers to replicate features or workflows.

Violations may result in termination and legal action for damages or injunctive relief.

10. Prohibited Activities

You may not:

• Access content unrelated to your account or organization;
• Share account credentials;
• Upload malicious or unauthorized materials;
• Use the Platform for illegal purposes.

11. User Interaction and Moderation

The Platform enables limited communication between Channel Users and Contributors via comment flags, review tools, and feedback features.

All users agree to:

• Engage respectfully and professionally;
• Use Platform tools only for task-related feedback;
• Refrain from harassment, abuse, threats, or discriminatory language;
• Not attempt to contact other users outside the Platform.

Castle Grayskull does not review all user interactions and assumes no responsibility for the accuracy, tone, or intent of user-generated content. We may moderate or remove content at our discretion but are not obligated to do so.

Castle Grayskull is not a party to, and disclaims all liability for, any disputes, misunderstandings, or damages that arise from interactions between users. Users expressly release Castle Grayskull, its officers, and affiliates from any claims or liabilities related to such interactions, including but not limited to defamation, content misuse, or inappropriate communication.

12. Termination

Castle Grayskull LLC may suspend or terminate any account, project access, or platform privileges at its sole discretion and without prior notice.

Termination may occur for reasons including but not limited to:

• violation of these Terms
• repeated quality issues
• misuse of the Platform
• conduct that creates reputational, operational, or legal risk for the Platform or its users

Users may close their accounts at any time.

Rights and obligations related to confidentiality, intellectual property, payments, and dispute resolution survive termination.

13. Dispute Resolution and Arbitration

All disputes will be resolved through binding arbitration in accordance with the American Arbitration Association rules.

• Arbitration may be conducted remotely.
• Small claims court remains an option where permitted.
• Each party bears its own legal costs unless otherwise awarded by the arbitrator.

14. Limitation of Liability

Castle Grayskull is not liable for indirect, incidental, or consequential damages. Liability is limited to the total amount paid by you (if any) in the 12 months preceding the claim.

15. Indemnification

You agree to indemnify and hold harmless Castle Grayskull and its affiliates from claims, losses, or liabilities arising from your use of the Platform or your breach of these Terms.

16. Data Protection

We are committed to protecting user data. Please refer to our Privacy Policy for full details.

17. Candidate Data Retention and Deletion

Candidate Data is retained while you are under consideration for a role and up to 3 years after. You may request deletion at any time. Legal or business justifications may require limited retention.

18. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Request data portability
• Withdraw consent or object to processing

See our Privacy Policy to exercise these rights.

19. International Data Transfers

Candidate and project data may be transferred to servers in the U.S. in compliance with the EU-U.S. Data Privacy Framework, UK Addendum, and Standard Contractual Clauses.

20. Cookies and Analytics

We use cookies and third-party analytics services to improve platform performance. For more details, see our Cookie Policy.

21. Modification of Terms

Castle Grayskull reserves the right to modify these Terms at any time, with or without notice. Changes are effective upon posting. Continued use of the Platform constitutes your acceptance. You are responsible for reviewing the Terms periodically.

22. Governing Law

These Terms are governed by the laws of the State of California, USA. Any disputes must be brought in courts located in California unless resolved via arbitration.